Privacy Policy

We collect information you provide when creating an account (name, email address), making purchases (payment details processed by Stripe — we do not store card numbers), and using our services (device type and eSIM usage data).

We use your information to process and deliver eSIM orders, provide customer support, send order confirmations and usage notifications, improve our services, and comply with legal obligations.

We share limited data with third-party eSIM providers to fulfill your orders and with Stripe for payment processing. We do not sell your personal information to advertisers or data brokers.

We use industry-standard security measures including encryption in transit (TLS), secure database hosting, and access controls. Payment information is handled entirely by Stripe and never touches our servers.

We retain your account and order data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support.

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you. To exercise these rights, contact us at the email below.

We may update this policy from time to time. We will notify registered users of material changes via email.

For privacy-related inquiries, contact us at privacy@tripsi.travel.