Terms of Service
These terms explain how Tripsi provides, delivers, and supports prepaid travel eSIM plans.
Buy for a compatible device, activate within the stated validity window, and contact us quickly if a plan fails before use.
01Acceptance of Terms
By accessing or using Tripsi ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
02Service Description
Tripsi provides digital eSIM data plans for international travel. Plans are delivered electronically via QR codes for installation on compatible devices. We act as a reseller of eSIM services provided by third-party network operators.
03Eligibility
You must be at least 18 years old and have a compatible eSIM-enabled device to use our services. You are responsible for verifying device compatibility before purchase.
04Purchases and Payments
All purchases are final once an eSIM has been provisioned and delivered. Prices are displayed in USD unless otherwise specified. Payment is processed securely via Stripe. You agree to provide accurate payment information.
05eSIM Activation and Usage
eSIMs must be activated within the validity period specified in the plan details. Data allowances, validity periods, and coverage areas are as described at the time of purchase. Unused data does not roll over unless explicitly stated.
06Refund Policy
Refunds may be issued for eSIMs that fail to activate due to technical issues on our end. Refund requests must be submitted within 7 days of purchase. No refunds are available for partially used plans or plans that have expired.
07Account Responsibilities
You are responsible for maintaining the security of your account credentials. You must not share, resell, or transfer eSIM plans to third parties without authorization.
08Limitation of Liability
Tripsi is not liable for network outages, coverage gaps, or service interruptions caused by third-party operators. Our liability is limited to the purchase price of the affected plan.
09Changes to Terms
We reserve the right to update these terms at any time. Continued use of the Service after changes constitutes acceptance of the updated terms.
10Contact
For questions about these terms, contact us at support@tripsi.travel.
Tripsi
support@tripsi.travel